How third parties respond to workplace incivility: The moderating role of the dark triad and task interdependence
How third parties respond to workplace incivility: The moderating role of the dark triad and task interdependence
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第三方如何应对工作场所不文明行为：黑暗三合会和任务相互依赖的调节作用
DOI：
10.1016/j.paid.2020.110427
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发表时间：
2021
影响因子：
4.3
通讯作者：
Xiong Guanxing
中科院分区：
文献类型：
--
作者：
Liu Pei;Li Xin;Li Aimei;Wang Xiaotian;Xiong Guanxing
之前的研究未能解释，在目睹自己的上司对同事采取不礼貌行为后，第三方何时以及为何会产生愤怒和幸灾乐祸等不同情绪。本研究旨在探讨第三方的个人特质（即黑暗三合一）和任务相互依赖在观察到的不文明行为与情绪反应之间的关系中的调节作用。通过对303名员工使用关键事件技术和黑暗三合征、任务相互依赖、观察到的不文明行为、愤怒和幸灾乐祸的两波测量，结果表明观察到的不文明行为与愤怒和幸灾乐祸都呈正相关。黑暗人格特质和任务相互依赖缓和了这种影响。特别是，当第三方拥有更高而不是更低水平的黑暗三位一体特征（尤其是精神病和马基雅维利主义），或者当他们在较低而不是较高水平的任务相互依赖中工作时，他们会感到更多的幸灾乐祸而不是愤怒。我们的研究结果为第三方对工作场所不文明行为的情绪反应提供了更全面的理解。讨论了理论和实践意义。
Prior research failed to explain when and why third parties experience different emotions such as anger and schadenfreude after witnessing their supervisor enact incivility to their coworkers. The current research aims to examine the moderating effect of third parties' personal traits (i.e., the dark triad) and task interdependence in the relationship between observed incivility and emotional reactions. Through the use of a critical incident technique and the two wave measures of the dark triad, task interdependence, observed incivility, anger and schadenfreude from 303 employees, the results showed that observed incivility was positively associated with both anger and schadenfreude. The dark triad traits and task interdependence moderated this effects. In particular, third parties would experience more schadenfreude rather than anger when they hold higher rather than lower levels of the dark triad traits (especially psychopathy and Machiavellianism), and/or when they work at lower rather than higher levels of task interdependence. Our findings provide a more comprehensive understanding for third parties' emotional reactions to workplace incivility. Implications for theory and practice are discussed.