Mode of questionnaire administration can have serious effects on data quality
Mode of questionnaire administration can have serious effects on data quality
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DOI：
10.1093/pubmed/fdi031
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发表时间：
2005-09-01
影响因子：
4.4
通讯作者：
Bowling, A
中科院分区：
文献类型：
--
作者：
Bowling, A
调查问卷是社会、卫生和流行病学研究中主要的原始数据收集工具之一。通过问卷收集数据的方式在几个方面有所不同，包括联系受访者的方式，向受访者发送问卷的媒介，以及问题的管理。这些可能会对所收集数据的质量产生不同的影响。方法对问卷管理方式对数据质量影响的文献进行系统和非系统检索。结果在不同的问卷管理模式下，对得到的回答有许多潜在的、偏倚的影响。这些差异在不同类型的模式（例如，自我管理模式与访谈模式）之间最大，而不是在模式内部。在不同的层面上，很难区分出不同影响的影响。结论问卷管理模式的偏倚效应对研究方法、研究结果的有效性以及基于调查问卷的证据制定公共政策的合理性具有重要影响。所有问卷的使用者都需要意识到这些对其数据的潜在影响。
Background One of the main primary data collection instruments in social, health and epidemiological research is the survey questionnaire. Modes of data collection by questionnaire differ in several ways, including the method of contacting respondents, the medium of delivering the questionnaire to respondents, and the administration of the questions. These are likely to have different effects on the quality of the data collected.Methods This paper is based on a narrative review of systematic and non-systematic searches of the literature on the effects of mode of questionnaire administration on data quality.Results Within different modes of questionnaire administration, there were many documented potential, biasing influences on the responses obtained. These were greatest between different types of mode (e.g. self-administered versus interview modes), rather than within modes. It can be difficult to separate out the effects of the different influences, at different levels.Conclusions The biasing effects of mode of questionnaire administration has important implications for research methodology, the validity of the results of research, and for the soundness of public policy developed from evidence using questionnaire-based research. All users of questionnaires need to be aware of these potential effects on their data.