Knowledge Management System for Problem Solving: Integration of Document Information and Formalized Knowledge
Knowledge Management System for Problem Solving: Integration of Document Information and Formalized Knowledge
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解决问题的知识管理系统：文档信息与形式化知识的整合
DOI：
10.1115/detc2003/cie-48217
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发表时间：
2003
期刊：
影响因子：
--
通讯作者：
Y. Shamoto
中科院分区：
文献类型：
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作者：
Masaharu Yoshioka;Y. Shamoto
在工程活动中，必须解决各种类型的问题。这些问题大多数是常规问题，有些是复杂的问题，很难形式化所有的问题解决过程。我们提出了一个知识管理系统，以支持这些问题的解决过程。一个例子是使用适用于过去解决类似问题所产生的新问题和复杂问题的信息。此外，在如此复杂的问题求解过程中，大多数分解的子问题可以作为常规问题处理。在本文中，我们建议使用形式化的知识和文档信息，代表了解决问题的过程中，以支持这两种类型的问题的解决方案的历史。为此，我们提出了文档管理系统的问题解决（DMaPS），它支持用户解决问题的文档处理。在这个支持过程中，系统使用形式化的知识和信息检索技术为用户的问题检索相关文档。在检索相关文档后，用户修改它们以适合他们的问题。修改后的信息与形式化的知识相关联，并作为文档存储以供将来重用。
In engineering activities various types of problems have to be solved. Most of these problems are routine problems and some are complicated problems for which it is difficult to formalize all the problem-solving processes. We propose a knowledge management system for supporting these problem solving processes. One example is using information applicable to new and complicated problems that has resulted from solving similar problems in the past. In addition, in such complicated problem solving processes, most of the decomposed sub-problems can be handled as routine problems. In this paper, we propose use of formalized knowledge and document information that represents the history of problem-solving processes to support the solution of both types of problem. For that purpose, we propose the Documentation Management system for Problem Solving (DMaPS), which supports a user solving a problem by document processing. In this support process, the system retrieves related documents for the user’s problems using formalized knowledge and information retrieval techniques. After retrieving related documents, the user modifies them to fit their problem. The modified information is associated with the formalized knowledge and is stored as documents for future reuse.Copyright © 2003 by ASME