Implementing and Measuring the Impact of Patient Navigation at a Comprehensive Community Cancer Center
Implementing and Measuring the Impact of Patient Navigation at a Comprehensive Community Cancer Center
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DOI:
10.1188/10.onf.61-68
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发表时间:
2010-01-01
影响因子:
1.9
通讯作者:
Bailey-Dorton, Chasse
中科院分区:
文献类型:
--
作者:
Campbell, Cheryl;Craig, Janet;Bailey-Dorton, Chasse
Purpose/Objectives: To determine whether patient navigation in a comprehensive community cancer center affects patient and staff perceptions of patient preparation for treatment, access to care, and overall satisfaction.Design: Program evaluation with patient and staff Surveys.Setting: Comprehensive community cancer center accredited by the American College of Surgeons in the Southeastern United States with 1,037 analytic cases of cancer in 2007; Population of the main County served is about 177,963.Sample: 48 patients (28 navigator and 20 non-navigator) and 26 employees, including physicians, nurses, and other support staff.Methods: A 10-item Survey with Likert scale format was sent to a stratified sample of 100 newly diagnosed patients with cancer A five-item survey with the same format was sent to 40 staff working with the patients.Main Research Variable: Patient navigation.Findings: Patients who received navigation services responded more positively to Survey statements. Statistical significance (p