Implementing and Measuring the Impact of Patient Navigation at a Comprehensive Community Cancer Center

Implementing and Measuring the Impact of Patient Navigation at a Comprehensive Community Cancer Center
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DOI:
10.1188/10.onf.61-68
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发表时间:
2010-01-01
影响因子:
1.9
通讯作者:
Bailey-Dorton, Chasse
Bailey-Dorton, Chasse
中科院分区:
医学4区
文献类型:
--
作者:
Campbell, Cheryl;Craig, Janet;Bailey-Dorton, Chasse

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目的/目标:确定综合社区癌症中心的患者导航是否会影响患者和工作人员对患者治疗准备、获得护理和总体满意度的看法。设计:对患者和工作人员调查进行项目评估。背景:美国东南部美国外科医生学会认可的综合社区癌症中心,2007 年分析了 1,037 例癌症病例;主要服务县的人口约为 177,963 人。样本:48 名患者(28 名导航员和 20 名非导航员)和 26 名员工,包括医生、护士和其他支持人员。方法:向 100 名新诊断癌症患者的分层样本发送采用李克特量表格式的 10 项调查。向与患者一起工作的 40 名工作人员发送同样格式的 5 项调查。研究变量:患者导航。调查结果:接受导航服务的患者对调查陈述的反应更为积极。统计显着性(p
Purpose/Objectives: To determine whether patient navigation in a comprehensive community cancer center affects patient and staff perceptions of patient preparation for treatment, access to care, and overall satisfaction.Design: Program evaluation with patient and staff Surveys.Setting: Comprehensive community cancer center accredited by the American College of Surgeons in the Southeastern United States with 1,037 analytic cases of cancer in 2007; Population of the main County served is about 177,963.Sample: 48 patients (28 navigator and 20 non-navigator) and 26 employees, including physicians, nurses, and other support staff.Methods: A 10-item Survey with Likert scale format was sent to a stratified sample of 100 newly diagnosed patients with cancer A five-item survey with the same format was sent to 40 staff working with the patients.Main Research Variable: Patient navigation.Findings: Patients who received navigation services responded more positively to Survey statements. Statistical significance (p