Beyond Usability Evaluation: Analysis of Human-Robot Interaction at a Major Robotics Competition
Beyond Usability Evaluation: Analysis of Human-Robot Interaction at a Major Robotics Competition
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超越可用性评估：大型机器人竞赛中的人机交互分析
DOI：
10.1080/07370024.2004.9667342
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发表时间：
2004
期刊：
影响因子：
--
通讯作者：
J. Scholtz
中科院分区：
文献类型：
--
作者：
H. Yanco;J. Drury;J. Scholtz
人机交互是一个相对较新的研究领域。到目前为止，机器人领域的大部分努力都花在了开发硬件和软件上，以扩大机器人的功能和自主性范围。相比之下，到目前为止，几乎没有花费多少努力来确保机器人的显示和交互控制对人类来说是直观的。这项研究应用了机器人学、人机交互(HCI)和计算机支持的协同工作(CSCW)的专业知识，以获得在机器人领域使用HCI/CSCW评估技术的经验。作为本文的案例研究，我们分析了参加2002年美国人工智能协会机器人救援大赛的四个不同的机器人系统。这些系统在受控环境中完成城市搜索和救援任务，并使用预先确定的评分规则提供客观的成功衡量标准。这项研究分析了评估前问卷；机器人、界面和操作员的录像带；机器人通过比赛场地的路径图；评估后汇报；以及关键事件(例如，机器人损坏测试场地)。因此，这项研究制定了为HRI开发接口的指南。
Human-robot interaction (HRI) is a relatively new field of study. To date, most of the effort in robotics has been spent in developing hardware and software that expands the range of robot functionality and autonomy. In contrast, little effort has been spent so far to ensure that the robotic displays and interaction controls are intuitive for humans. This study applied robotics, human-computer interaction (HCI), and computer-supported cooperative work (CSCW) expertise to gain experience with HCI/CSCW evaluation techniques in the robotics domain. As a case study for this article, we analyzed four different robot systems that competed in the 2002 American Association for Artificial Intelligence Robot Rescue Competition. These systems completed urban search and rescue tasks in a controlled environment with predetermined scoring rules that provided objective measures of success. This study analyzed pre-evaluation questionnaires; videotapes of the robots, interfaces, and operators; maps of the robots' paths through the competition arena; post-evaluation debriefings; and critical incidents (e.g., when the robots damaged the test arena). As a result, this study developed guidelines for developing interfaces for HRI.