Generation Y's Perceptions and Attitudes Towards a Career in Tourism and Hospitality

Generation Y's Perceptions and Attitudes Towards a Career in Tourism and Hospitality
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Y 一代对旅游和酒店业职业的看法和态度

DOI:
10.1080/15332840903383855
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发表时间:
2010
影响因子:
--
通讯作者:
S. Richardson
S. Richardson
中科院分区:
--
文献类型:
--
作者:
S. Richardson

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本研究的目的是调查澳大利亚当前旅游和酒店管理本科生对该行业职业的态度和看法。该研究是探索性的,基于定量方法。学生关心的领域包括受访者与经理的关系、晋升机会、职业道路以及行业内提供的薪酬和条件。这项研究最令人震惊的发现可能是,超过 50% 的受访者已经在考虑行业外的职业。在有行业工作经验的受访者中,38.1%表示毕业后不会从事旅游酒店行业,其中91.7%的受访者表示有行业工作经验是做出这一决定的主要原因。
The purpose of this study is to examine the attitudes and perceptions of current undergraduate tourism and hospitality students in Australia towards careers in the industry. The study is exploratory and based on a quantitative approach. Areas that students have concerns over include respondent's relationship with their managers, promotion opportunities, career paths, and the pay and conditions on offer within the industry. Possibly the most alarming finding to come out of this study is that more than 50% of respondents are already contemplating careers outside the industry. Of those with work experience in the industry, 38.1% claim that they will not work in the tourism and hospitality industry after graduation, with 91.7% of these respondents’ citing working experience in the industry as the main reason for this decision.