USING THE PDSA CYCLE TO STANDARDIZE A QUALITY ASSURANCE PROGRAM IN A QUALITY IMPROVEMENT-DRIVEN ENVIRONMENT
USING THE PDSA CYCLE TO STANDARDIZE A QUALITY ASSURANCE PROGRAM IN A QUALITY IMPROVEMENT-DRIVEN ENVIRONMENT
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DOI：
10.1016/s1070-3241(16)30118-3
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发表时间：
1994-12-01
期刊：
影响因子：
--
通讯作者：
WILSON, RK
中科院分区：
文献类型：
--
作者：
GUINANE, CS;SIKES, JI;WILSON, RK
背景：在科罗拉多州普韦布洛的园景圣公会医疗中心，质量保证不仅意味着质量保证，还意味着质量警报--对关键指标进行统计监测和分析，以发现持续改进的机会。使用统计过程控制来监控数据。持续改进支持质量保证(QA)，就像它支持Parkview的所有其他功能一样。方法：创建PDSA(Plan-do-Study-Act)分析表格，与用户选择的数据收集工具结合使用。通过格式和方法的标准化，收集和分析的数据变得有意义。结果：该表格的成功表明，质量保证和质量改进(QI)可以整合，从而使过程和结果得到改进。自1993年成功实现标准化以来，质量保证工作已纳入1994年的战略规划进程。预计将消除重复的报告和数据收集。
Background: At Parkview Episcopal Medical Center (Pueblo, Colorado), QA means not only quality assurance but also quality alarms-statistical monitoring and analysis of key indicators that lead to the discovery of opportunities for continuous improvement. Data are monitored using statistical process control. Continuous improvement supports quality assurance (QA) just as it supports all other functions at Parkview.Methods: A PDSA (Plan-Do-Study-Act) analysis form was created for use in conjunction with the data collection tool selected by the user. The data collected and analyzed are made meaningful through the standardization of formats and methods.Results: Successes with this form demonstrate that QA and quality improvement (QI) can be integrated, allowing processes and outcomes to be improved. Since standardization occurred successfully in 1993, QA has been integrated into the strategic-planning process for 1994. Expectations are that duplicate reports and data gathering will be eliminated.