Going global: do consumer preferences, attitudes, and barriers to using e-mental health services differ across countries?
Going global: do consumer preferences, attitudes, and barriers to using e-mental health services differ across countries?
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DOI：
10.1080/09638237.2017.1370639
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发表时间：
2019-01-02
影响因子：
3.3
通讯作者：
Casey, Leanne M.
中科院分区：
文献类型：
--
作者：
Clough, Bonnie A.;Zarean, Mostafa;Casey, Leanne M.
背景：电子心理保健服务有能力克服保健障碍，减少心理服务方面未得到满足的需求，特别是在发展中国家。然而，目前尚不清楚这些人群对电子心理健康干预措施的接受程度。目的：本研究的目的是调查四个国家（澳大利亚、伊朗、菲律宾和南非）的消费者对电子心理健康使用的态度和感知障碍。方法：524名生活在这些国家的成年人完成了一项在线调查，评估了以前与电子心理健康服务的接触，使用电子心理健康服务的意愿，以及获得电子心理健康服务的感知障碍和需求。结果：虽然以前与电子心理健康服务的接触很少，但每个样本中的大多数受访者表示，如果提供电子心理健康服务，他们愿意尝试。发展中国家使用电子心理健康的障碍高于澳大利亚。最普遍赞同的障碍涉及需要有关方案的资料和保证。结论：各国参与者都表示，如果提供电子心理健康方案，他们愿意使用。通过适当的研究和认真的实施，电子心理保健有可能成为发展中国家心理保健的重要组成部分。
Background: e-Mental health services have the capacity to overcome barriers to care and reduce the unmet need for psychological services, particularly in developing countries. However, it is unknown how acceptable e-mental health interventions may be to these populations. Aims: The purpose of the current study was to examine consumer attitudes and perceived barriers to e-mental health usage across four countries: Australia, Iran, the Philippines and South Africa. Methods: An online survey was completed by 524 adults living in these countries, assessing previous contact with e-mental health services, willingness to use e-mental health services, and perceived barriers and needs for accessing e-mental health services. Results: Although previous contact with e-mental health services was low, the majority of respondents in each sample reported a willingness to try e-mental health services if offered. Barriers toward e-mental health usage were higher among the developing countries than Australia. The most commonly endorsed barriers concerned needing information and assurances regarding the programmes. Conclusions: Across countries, participants indicated a willingness to use e-mental health programmes if offered. With appropriate research and careful implementation, e-mental health has the potential to be a valuable part of mental healthcare in developing countries.