Patients' silence towards the healthcare system after ethical transgressions by staff: associations with patient characteristics in a cross-sectional study among Swedish female patients.

Patients' silence towards the healthcare system after ethical transgressions by staff: associations with patient characteristics in a cross-sectional study among Swedish female patients.
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DOI:
10.1136/bmjopen-2012-001562
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发表时间:
2012
期刊:
影响因子:
2.9
通讯作者:
Swahnberg K
Swahnberg K
中科院分区:
医学3区
文献类型:
--
作者:
Brüggemann AJ;Swahnberg K

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To identify which patient characteristics are associated with silence towards the healthcare system after experiences of abusive or ethically wrongful transgressive behaviour by healthcare staff. Cross-sectional questionnaire study using the Transgressions of Ethical Principles in Health Care Questionnaire. A women's clinic in the south of Sweden. Selection criteria were: consecutive female patients coming for an outpatient appointment, ≥18-year-old, with the ability to speak and understand the Swedish language, and a known address. Questionnaires were answered by 534 women (60%) who had visited the clinic, of which 293 were included in the present study sample. How many times the respondent remained silent towards the healthcare system relative to the number of times the respondent spoke up. Associations were found between patients’ silence towards the healthcare system and young age as well as lower self-rated knowledge of patient rights. Both variables showed independent effects on patients’ silence in a multivariate model. No associations were found with social status, country of birth, health or other abuse. The results offer opportunities for designing interventions to stimulate patients to speak up and open up the clinical climate, for which the responsibility lies in the hands of staff; but more research is needed.
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