Impact measures for libraries and information services
Impact measures for libraries and information services
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图书馆和信息服务的影响措施
作者：
R. Poll;P. Payne
目的 – 本文的目的是证明图书馆影响/结果研究的重要性。设计/方法/方法 – 本文概述了影响研究中使用的目的和方法，并通过项目经验说明了这一点。调查结果 – 世界各地的各种项目都试图证明图书馆服务的使用可以对用户的技能和能力、态度和行为产生积极影响。用户通过使用图书馆服务所体验到的好处可以通过获得知识、更高的信息素养、更高的学术或职业成功、社会包容性以及个人福祉的增加来评估。研究局限性/影响——影响力研究的主要问题是，对个人的影响是多方面的，因此很难将变化和改进追溯到图书馆。本文展示了目前已测试和使用的方法。需要更多的调查来确定可用于预防的方法......
Purpose – The purpose of this article is to demonstrate the importance of impact/outcome research in libraries.Design/methodology/approach – The paper gives an overview of purposes and methods used in impact research and illustrates this through project experiences.Findings – Various projects worldwide are trying to prove that use of library services can positively influence skills and competences, attitudes and behaviour of users. The benefits that users experience by using library services can be assessed in terms of knowledge gained, higher information literacy, higher academic or professional success, social inclusion, and increase in individual well‐being.Research limitations/implications – The main problem of impact research is, that influences on an individual are manifold and that therefore it is difficult to trace changes and improvements back to the library. The paper shows methods that are tested and used at the present. More investigation is needed to identify methods that could be used to sho...