Police service delivery and responsiveness in a period of economic instability
Police service delivery and responsiveness in a period of economic instability
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经济不稳定时期的警察服务提供和响应能力
DOI：
10.1080/15614263.2013.829606
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发表时间：
2014
期刊：
影响因子：
--
通讯作者：
Eugene A. Paoline III
中科院分区：
文献类型：
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作者：
William Terrill;Michael T. Rossler;Eugene A. Paoline III
持续的财政危机给许多警察部门带来了巨大挑战，不仅是行政人员如何配备和管理业务，而且是街道一级的警官如何处理日常任务。利用作为观察性研究（即弗林特二十一世纪警务项目）的一部分收集的数据，本调查评估了街道一级的官员如何向公众提供服务，并在经历重大社会经济挑战的城市回应公民的要求。虽然对警务现实不断变化的关切有其道理，但调查结果表明，在提供服务和反应能力方面，街头警务的基本性质仍然可以取得很大成功。这些研究结果和潜在的未来研究途径的影响进行了讨论。
The ongoing fiscal crisis has resulted in substantial challenges for many police departments, not only in terms of how administrators staff and manage operations, but with respect to how street-level officers go about handling their daily tasks. Using data collected as part of an observational study (i.e. the Flint Twenty-first Century Policing Project), the present inquiry assesses how street-level officers deliver service to the public and respond to citizen requests in a city experiencing substantial socioeconomic challenges. While concerns regarding the changing reality of policing have merit, the findings indicate that the basic nature of street-level policing, in terms of service delivery and responsiveness, can still be achieved with substantial success. The implications of these findings and potential future research avenues are discussed.