Piggybacking Robots: Human-Robot Overtrust in University Dormitory Security

Piggybacking Robots: Human-Robot Overtrust in University Dormitory Security
复制标题

搭载机器人:大学宿舍安全中的人机过度信任

DOI:
10.1145/2909824.3020211
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发表时间:
2017
期刊:
IEEE/ACM International Conference on Human-Robot Interaction
影响因子:
--
通讯作者:
R. Nagpal
R. Nagpal
中科院分区:
--
文献类型:
--
作者:
S. Booth;J. Tompkin;H. Pfister;Jim Waldo;Krzysztof Z Gajos;R. Nagpal

文献摘要

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对机器人的过度信任会损害物理安全吗?我们将一个机器人放置在一个安全访问的学生宿舍外,让它向路人询问访问权限。.个体参与者协助机器人离开宿舍(40%的协助率,4/10人)和进入宿舍(19%,3/16人)的可能性相同。人群比个人更有可能帮助机器人进入(71%,10/14组)。当机器人伪装成虚构的初创公司Robot Grub的送餐员时,人们更有可能帮助机器人进入(76%,16/21)。最后,将机器人识别为炸弹威胁的参与者表现出协助机器人的趋势(87%,7/8个人,6/7团体)。因此,过度信任--毫无根据地相信机器人不打算欺骗或承担风险--可能对大学宿舍的人身安全构成重大威胁。
Can overtrust in robots compromise physical security? We positioned a robot outside a secure-access student dormitory and made it ask passersby for access. . Individual participants were as likely to assist the robot in exiting the dormitory (40% assistance rate, 4/10 individuals) as in entering (19%, 3/16 individuals). Groups of people were more likely than individuals to assist the robot in entering (71%, 10/14 groups). When the robot was disguised as a food delivery agent for the fictional start-up Robot Grub, individuals were more likely to assist the robot in entering (76%, 16/21 individuals). Lastly, participants who identified the robot as a bomb threat demonstrated a trend toward assisting the robot (87%, 7/8 individuals, 6/7 groups). Thus, overtrust-the unfounded belief that the robot does not intend to deceive or carry risk-can represent a significant threat to physical security at a university dormitory.