Communication: a Way of Viewing Organizations.
Communication: a Way of Viewing Organizations.
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沟通：一种看待组织的方式。
DOI：
10.5465/ambpp.1974.17531488
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发表时间：
1974
期刊：
影响因子：
--
通讯作者：
K. Roberts
中科院分区：
文献类型：
--
作者：
C. O'Reilly;K. Roberts
通过使用一份旨在评估沟通15个方面的问卷，从10个规模、人员配备、职能和厂房相似的分支组织（美国5个，英国5个）的327名受访者那里收集了数据。分析表明，基于对沟通的感知来区分这些看似同质的单位是可能的。在美国和英国的单位之间以及每个子样本之间都发现了差异。例如，据报道有一种趋势显示，美国公司认为信息传递不太准确，信息的总结和把关更多。当检查来自相同分支的组织氛围数据时，这些差异得到了进一步证实，显示英国公司通常提供一个更具支持性和更少防御性的工作环境。通过对美国分支的财务和人员绩效数据的分析，发现了对沟通重要性的额外支持。当单位按绩效进行排序……
By using a questionnaire designed to assess 15 aspects of communication, data was collected from 327 respondents in 10 branch organizations (5 in the U.S. and 5 in the U.K.) of similar size, staffing, function, and physical plant. Analyses demonstrated that it was possible to differentiate these apparently homogeneous units based on perceptions of communication. Differences were found between U.S. and U.K. units and among each of the subsamples. For example, a trend was reported which showed U.S. firms perceiving information transmission as less accurate with greater summarization and gatekeeping of information. These differences were further corroborated when organizational climate data from the same branches were examined, showing U.K. firms as generally providing a more supportive and less defensive work environment. Additional support for the importance of communication was found with the analysis of financial and personnel performance data from the U.S. branches. When units were rank ordered on perfo...