Mapping interorganizational knowledge sharing mechanisms in projects from the socio-technical perspective
Mapping interorganizational knowledge sharing mechanisms in projects from the socio-technical perspective
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DOI：
10.1016/j.techfore.2023.122537
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发表时间：
2023-07
影响因子：
12
通讯作者：
Hui He;Qinghua He;A. Chan;Ge-ping Wang;Yang Yang-Yang
中科院分区：
文献类型：
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作者：
Hui He;Qinghua He;A. Chan;Ge-ping Wang;Yang Yang-Yang
跨组织知识共享已成为项目组织推动跨组织项目高绩效的重要战略。现有文献中提出了不同的知识共享机制(即促进组织间知识共享的管理活动)。然而，知识分类与知识发现机制之间的匹配问题研究较少。本研究从社会技术的角度，运用扎根理论来识别和匹配不同类型的知识和知识共享机制。从一次和二次来源收集的定性数据被整合以三角测量研究结果。根据知识的特性，将知识分为四类，包括知识的内隐性和异构性。在此基础上，构建了基于事件、社会、技术和文档四个维度的知识共享服务机制框架，形成匹配配置，以便于不同场景下的知识共享服务。这一框架加深了我们对如何制定战略以应用适当的知识共享机制的理解，以促进从社会技术角度分享不同类型的知识。
Interorganizational knowledge sharing (IKS) has become an important strategy for project organizations to drive high performance in interorganizational projects. Distinct IKS mechanisms (i.e., the management activities facilitating IKS among organizations) are proposed in the existing literature. However, the matching between knowledge categorization and IKS mechanisms are less explored. From the socio-technical perspective, this study employed grounded theory to identify and match different types of knowledge and IKS mechanisms. Qualitative data collected from primary and secondary sources were integrated to triangulate the research findings. Four categories of knowledge were identified based on their characteristics, including knowledge tacitness and heterogeneity. Then, a four-dimension framework of IKS mechanisms (i.e., event, social, technical, and document mechanisms) was developed to form matching configurations to facilitate IKS in different scenarios. This framework deepens our understanding of how to form strategies to apply proper IKS mechanisms to facilitate the sharing of different types of knowledge from the socio-technical perspective.