Enterprise Systems and Organizational Agility: A Review of the Literature and Conceptual Framework
Enterprise Systems and Organizational Agility: A Review of the Literature and Conceptual Framework
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DOI：
10.17705/1cais.03108
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发表时间：
2012
期刊：
影响因子：
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通讯作者：
Thao Trinh-Phuong;A. Molla;K. Peszynski
中科院分区：
文献类型：
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作者：
Thao Trinh-Phuong;A. Molla;K. Peszynski
企业系统（ES）对组织敏捷性（OA）的影响是一个研究不足的领域。鉴于大多数组织都在ES基础设施上投入了大量资金，并且对敏捷性的需求不断增加，因此缺乏对ES和OA的研究是一个关键的疏忽。本文回顾了以前的文献信息系统一般和ES特别是组织敏捷性。本文提供了一个全面和深入的角度对现有的话语ES使能的组织敏捷性。利用动态能力理论的见解，我们提出了一个概念框架，强调组织如何利用ES以两种重要方式提高敏捷性-通过创建和不断开发ES启用的感知和响应能力。我们还认为，ES能力的质量提供了必要的技术和业务平台，部署和利用ES在建设和重建传感和响应能力。该框架揭示了三个重要的缺失因素领域的IT使能的组织敏捷性，即ES能力，ES使能的传感和响应能力之间的一致性，和环境的动态性。通过引入前面提到的三个结构，我们的理论扩展了以前的IT使能组织敏捷性的工作，为ES和IS研究做出了原创性贡献
The impact of enterprise systems (ES) on organizational agility (OA) is an under-researched area. Given that most organizations are heavily investing on ES infrastructure and the increasing demand for agility, the lack of research on ES and OA is a critical oversight. This article reviews previous literature on information systems in general and ES in particular and organizational agility. The article offers a comprehensive and deepened perspective toward the existing discourses on ES-enabled organizational agility. Using insights from the dynamic capability theory, we propose a conceptual framework that highlights how organizations can exploit ESs to improve their agility in two significant ways―by creating and constantly developing an ES-enabled sensing and responding capability. We also argue that the quality of the ES competence provides the necessary technical and business platform for deploying and exploiting ES in building and rebuilding sensing and responding capabilities. The proposed framework sheds light on three important missing factors in the realm of IT-enabled organizational agility, namely ES competency, the alignment between ES-enabled sensing and responding capability, and environmental dynamism. Our theorizing makes an original contribution to ES and IS research by extending previous works of IT-enabled organizational agility by introducing the three constructs previously mentioned