StaTube: facilitating state management in instant messaging systems
StaTube: facilitating state management in instant messaging systems
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StaTube：促进即时消息系统中的状态管理
DOI：
10.1145/2148131.2148191
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发表时间：
2012
期刊：
影响因子：
--
通讯作者：
A. Butz
中科院分区：
文献类型：
--
作者：
Doris Hausen;Sebastian Boring;Clara Lueling;Simone Rodestock;A. Butz
即时通讯系统，如Skype，提供文本，音频和视频渠道，一对一和小组对话，无论是个人和专业沟通。它们通常在一定距离处使用，即，跨越国家和大陆。为了避免干扰其他任务，它们会显示个人状态，以通知其他人何时联系某人，何时不联系。然而，这种机制在很大程度上依赖于用户正确设置自己的状态。在一项有46名参与者的在线调查中，我们发现忽略状态更新会导致不必要的消息，要么是因为状态不正确，要么是因为其他人不尊重它，因为他们认为它是错误的。我们用StaTube来解决这种情况，StaTube是一个有形的物体，它提供（1）设置自己状态的外围交互和（2）对选定他人状态的外围意识。在现场评估中，我们发现了第一个指标，即（1）外围交互促进了更频繁的状态更新和更准确的状态信息，以及（2）由于物理环境表示，我们的参与者感觉更了解他们的联系人的状态。
Instant messaging systems, such as Skype, offer text, audio and video channels for one-on-one and group conversations, both for personal and professional communication. They are commonly used at a distance, i.e., across countries and continents. To avoid disrupting other tasks, they display personal states to signal others when to contact someone and when not. This mechanism, however, heavily relies on users setting their own state correctly. In an online survey with 46 participants we found that neglecting state updates leads to unwanted messages, either because the state is incorrect or others disrespect it because they assume it to be wrong anyway. We address this situation with the StaTube, a tangible object offering (1) peripheral interaction for setting one's own state and (2) peripheral awareness of selected others' state. In an in-situ evaluation we found first indicators that (1) peripheral interaction fosters more frequent state updates and more accurate state information, and (2) that our participants felt more aware of their contacts' states due to the physical ambient representation.