Who Watches the Watchmen: Exploring Complaints on the Web
Who Watches the Watchmen: Exploring Complaints on the Web
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谁在监视守望者：探索网络投诉
DOI：
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发表时间：
2019
期刊：
影响因子：
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通讯作者：
Gareth Tyson
中科院分区：
文献类型：
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作者：
Damilola Ibosiola;Ignacio Castro;G. Stringhini;S. Uhlig;Gareth Tyson
在日益严格的审查下，许多网络公司现在提供定制机制，允许任何第三方提出投诉（例如，请求从搜索引擎中删除URL）。虽然这种自我监管可能是一种有价值的网络治理工具，但它将巨大的责任放在了这些需要仔细检查的组织手中。我们提出了第一个大规模的网络投诉研究（超过10亿个URL）。我们发现了一系列投诉者，主要集中在版权执法方面。虽然大多数组织都是投诉系统的偶尔用户，但我们发现一些专门针对特定类型域的批量投诉。我们确定了一系列的趋势和模式之间的域和投诉。通过检查域名的可用性，我们还观察到相当大的一部分在投诉产生后不久就下线了。本文揭示了关键的光投诉是如何发出的，他们属于谁，哪些域下线后，投诉发出。
Under increasing scrutiny, many web companies now offer bespoke mechanisms allowing any third party to file complaints (e.g., requesting the de-listing of a URL from a search engine). While this self-regulation might be a valuable web governance tool, it places huge responsibility within the hands of these organisations that demands close examination. We present the first large-scale study of web complaints (over 1 billion URLs). We find a range of complainants, largely focused on copyright enforcement. Whereas the majority of organisations are occasional users of the complaint system, we find a number of bulk senders specialised in targeting specific types of domain. We identify a series of trends and patterns amongst both the domains and complainants. By inspecting the availability of the domains, we also observe that a sizeable portion go offline shortly after complaints are generated. This paper sheds critical light on how complaints are issued, who they pertain to and which domains go offline after complaints are issued.