Capturing Value from Innovation in Knowledge-Intensive Business Service Firms: The Role of Competitive Strategy
Capturing Value from Innovation in Knowledge-Intensive Business Service Firms: The Role of Competitive Strategy
复制标题
从知识密集型商业服务公司的创新中获取价值：竞争战略的作用
DOI：
10.1111/1467-8551.12273
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发表时间：
2018
影响因子：
5.6
通讯作者：
Desyllas P
中科院分区：
文献类型：
--
作者：
Desyllas P
基于价值创造和获取的问题解决视角以及商业战略文献，我们认为知识密集型商业服务（KIBS）公司为识别、选择和解决客户问题而采取的行动将影响他们从创新中获取价值的方法。我们对原始调查数据进行了回归分析，该调查涉及 150 家英国和美国上市 KIBS 公司推出的 230 项创新样本。区分成本导向型和差异化导向型 KIBS 公司，我们发现成本导向型企业往往比差异化导向型企业更重视所有的专有机制。此外，相对于所有专有机制，正式专有机制的重要性对于成本导向型企业往往比差异化导向型企业更高。对于引入流程（而不是产品）创新的情况，这种关联更为强烈。这些发现对战略和服务创新文献做出了贡献，表明 KIBS 公司的竞争战略对价值获取的影响超出了早期研究中考察的创新、行业和制度层面因素的作用。
Building on a problem‐solving perspective to value creation and capture, and on the business strategy literature, we argue that the actions that knowledge‐intensive business service (KIBS) firms take to identify, select and solve client problems will affect their approach to capturing value from innovation. We apply regression analysis to data from an original survey involving a sample of 230 innovations introduced by 150 publicly traded UK and US KIBS firms. Distinguishing between cost‐ and differentiation‐oriented KIBS firms, we find that cost‐oriented firms tend to place more importance on all appropriability mechanisms than do differentiation‐oriented firms. Furthermore, the perceived importance of formal appropriability mechanisms, relative to that of all appropriability mechanisms, tends to be higher for cost‐oriented than for differentiation‐oriented firms. This association is stronger for the case of the introduction of process (rather than product) innovation. These findings contribute to the strategy and service innovation literatures, by showing that KIBS firms’ competitive strategies influence value capture, over and above the role of the innovation‐, industry‐ and institutional‐level factors examined in earlier studies.