Locked-out: investigating the effectiveness of system lockouts to reduce errors in routine tasks

Locked-out: investigating the effectiveness of system lockouts to reduce errors in routine tasks
复制标题

锁定:调查系统锁定的有效性以减少日常任务中的错误

DOI:
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发表时间:
2010
期刊:
CHI Extended Abstracts
影响因子:
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通讯作者:
Anna L. Cox
Anna L. Cox
中科院分区:
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文献类型:
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作者:
Jonathan Back;Duncan P. Brumby;Anna L. Cox

文献摘要

被引文献

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虽然在许多情况下令人沮丧且无害,但错误可能对安全关键系统和医疗设备的使用造成灾难性后果。这项正在进行的工作调查了强制锁定期在减少日常任务中的错误方面的有效性。在锁定期间,用户可以在中断后恢复任务之前的10秒内查看设备界面,但不能与设备界面交互。结果表明,该锁定周期可使序列错误率降低64%。鉴于许多设备现在使用在中断司空见惯的环境中,确定减少中断的破坏性的方法对HCI研究很重要。
While frustrating and innocuous in many settings, errors can have disastrous consequences for the use of safety critical systems and medical devices. This work-in-progress investigates the effectiveness of an enforced lockout period for reducing errors in a routine task. During the lockout period the user can look at, but not interact with the device interface for a period of 10 seconds before they resume the task after an interruption. Results show that this lockout period can reduce sequence errors by up to 64%. Identifying ways to reduce the disruptiveness of interruptions is important for HCI research given that many devices are now used in settings where interruptions are commonplace.