Reminders, Alerts and Pop-ups: The Cost of Computer-Initiated Interruptions
Reminders, Alerts and Pop-ups: The Cost of Computer-Initiated Interruptions
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提醒、警报和弹出窗口：计算机引发的中断的成本
DOI：
10.1007/978-3-540-73105-4_90
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发表时间：
2007
影响因子：
2.2
通讯作者：
Dylan M. Jones
中科院分区：
文献类型：
--
作者：
H. Hodgetts;Dylan M. Jones
回应电脑发出的通知需要转移注意力，从而扰乱工作流程。与中断后恢复原始任务相关的成本程度可能取决于任务之间的转换等因素(工人在参与中断之前是否能够巩固他/她在主任务中的位置？)以及中断任务本身的性质(例如，长度或复杂性)。本文回顾了我们实验室的一些研究，这些研究考察了短暂的中断对基于计算机的伦敦塔5磁盘问题执行阶段的影响。研究结果在目标激活模型[1]的理论框架内进行了解释，并为实际应用提出了建议，有助于将所造成的干扰降至最低。
Responding to computer-initiated notifications requires a shift in attention that disrupts the flow of work. The degree of cost associated with resuming the original task following interruption may be dependent upon such factors as the transition between tasks (was the worker able to consolidate his/her place in the main task before engaging in the interruption?) as well as the nature of the interrupting task itself (e.g., length or complexity). The current paper reviews a number of studies from our laboratory that investigate the effects of brief interruptions to the execution phase of computer-based 5-disk Tower of London problems. The results are interpreted within the theoretical framework of the goal-activation model [1] and suggestions are made for practical applications that may help to minimize the disruption caused.