Characterological formulations of persons in neighbourhood complaint sequences
Characterological formulations of persons in neighbourhood complaint sequences
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DOI：
10.1080/14780887.2020.1725950
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发表时间：
2020-02
影响因子：
19
通讯作者：
Marc Alexander;E. Stokoe
中科院分区：
文献类型：
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作者：
Marc Alexander;E. Stokoe
摘要本文展示了说话者如何在社会行动中调动人的性格学公式，特别是人的“类型”。我们扩展了先前在话语心理学中的工作，其中自我或他人身份的概念已经被很好地研究为范畴实践，通过专门关注对人的特征进行索引的“[描述符]人”公式的扩展使用。利用英国315个关于邻居问题的电话语料库（例如，噪音，言语虐待），以环境卫生和调解服务，我们表明，来电者建立在原地描述自我和邻居的实际活动，抱怨或辩护的指控-作为类型的人，例如，合理的（例如，“我是一个非常宽容的人”），与他们邻居的缺点（例如，“他是一个相当令人讨厌的人”）。我们的研究结果表明，通过性格学公式索引的自我和他人的心理谓词是接受者设计的（即，制定的目的是显示出与其他人共同出席的方向），其方式决定了服务提供的机构相关性。我们的结论是，像许多其他方面的心理词库，“性格类型”不仅是心理学家的保留，但也是一个常规的资源，为普通的社会交往。
ABSTRACT This article shows how speakers mobilise characterological formulations of people and, particularly, ‘types’ of persons, in social action. We extend previous work in discursive psychology, in which notions of self or others’ identity have been well-studied as categorial practices, by focusing specifically on the occasioned use of ‘[descriptor] person’ formulations which index the characteristics of people. Drawing on a British corpus of 315 telephone calls about neighbour problems (e.g., noise, verbal abuse) to environmental health and mediation services, we show that callers build in-situ descriptions of self and neighbour for the practical activity of complaining or defending against accusations – as types of people that are, for instance, reasonable (e.g., ‘I’m an extremely tolerant person’), in contrast to their neighbours’ shortcomings (e.g., ‘he’s a rather obnoxious person’). Our findings demonstrate that psychological predicates of self and other, indexed through characterological formulations, are recipient designed (i.e., formulated to display an orientation to co-present others) in ways that shape the institutional relevance for service provision. We conclude that, like many other aspects of the psychological thesaurus, ‘character types’ are not just the preserve of psychologists but also a routine resource for ordinary social interaction.