Toward a Comprehensive Model of Stakeholder Management
Toward a Comprehensive Model of Stakeholder Management
复制标题
建立全面的利益相关者管理模式
DOI：
10.1111/j.0045-3609.2005.00023.x
复制
发表时间：
2005
影响因子：
1.9
通讯作者：
J. Preble
中科院分区：
文献类型：
--
作者：
J. Preble
虽然利益相关者的概念在20世纪60年代首次被引入（Stoney and Winstanley，2001），但直到20世纪80年代中期，随着Freeman（1984）出版的《战略管理：利益相关者方法》（Strategic Management：A Stakeholder Approach）一书的出版，这一概念才开始在美国得到广泛接受。从那时起，许多概念，理论和实证研究已经进行了与利益相关者的概念作为一个中心主题。虽然这些文献确实令人印象深刻，但在将这些知识整合和实施到概念和流程模型中以促进当代组织内利益相关者管理的实际实践方面所做的工作却少得多。本文将试图开始填补这一空白，仔细构建一个全面的过程模型的利益相关者管理。该模型将借鉴现有文献中有关利益相关者管理的相关文章和企业实例，为组织成功管理其利益相关者关系提供一个理论上有充分依据但实际可行的方法。最近，Logsdon（2004）利用类似类型的一般过程模型来指定操作全球商业公民的复杂概念的步骤。
While the stakeholder concept was first introduced in the 1960s (Stoney and Winstanley, 2001), it was not until the mid-1980s that the concept started to gain widespread acceptance in the United States, with the publication of Freeman’s (1984) book, Strategic Management: A Stakeholder Approach. Since then, numerous conceptual, theoretical, and empirical studies have been conducted with the stakeholder concept as a central theme. While this body of literature is indeed impressive, far less has been done to integrate and implement this knowledge into conceptual and process models that can facilitate the actual practice of stakeholder management within contemporary organizations. This paper will attempt to begin to fill this void by carefully constructing a comprehensive process model of stakeholder management. The model will draw on relevant articles in the extant literature on stakeholder management and corporate examples to provide a theoretically well grounded, yet practical approach for organizations to utilize in successfully managing their stakeholder relations. Recently, Logsdon (2004) utilized a similar type general process model to specify the steps in operationalizing the complex concept of global business citizenship.