Applying user centred and participatory design approaches to commercial product development
Applying user centred and participatory design approaches to commercial product development
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DOI：
10.1016/j.destud.2014.06.001
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发表时间：
2014-11-01
期刊：
影响因子：
3.5
通讯作者：
De Angeli, Antonella
中科院分区：
文献类型：
--
作者：
Wilkinson, Christopher R.;De Angeli, Antonella
传统的设计方法被指责未能在设计过程中与用户互动：损害商业机会和用户的互动体验。另外，一个参与式的设计方法被应用到新产品的机会，在活跃的轮椅用户市场的想法，并在欧洲项目的初始阶段，旨在开发一个智能移动辅助老年人。用户敏锐地意识到现有技术或设计的问题，并将其纳入早期讨论和设计阶段，以促进新概念的产生。这种高度可转移的方法增强了产品和服务的用户体验和商业潜力，并将引起产品制造商，设计师和研究人员的兴趣。(C)2014爱思唯尔有限公司版权所有。
Traditional design approaches have been accused of failing to engage with users in the design process: compromising commercial opportunity and the interactional experience of users. Alternatively, a participatory design approach was applied to the generation of ideas for new product opportunities in the active wheelchair user market and to the initial stages of a European project aiming to develop an intelligent mobility aid for older people. Users were acutely aware of problems with existing technology or designs, and including them during early discussion and design stages was shown to facilitate new concept generation. This highly transferable approach enhances the user experience and commercial potential of products and services, and will be of interest to product manufacturers, designers, and researchers, alike. (C) 2014 Elsevier Ltd. All rights reserved.