Enhancing Human-Computer Interaction with Embodied Conversational Agents
Enhancing Human-Computer Interaction with Embodied Conversational Agents
复制标题
通过具体对话代理增强人机交互
DOI：
10.1007/978-3-540-73281-5_91
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发表时间：
2007
期刊：
影响因子：
--
通讯作者：
Mary Ellen Foster
中科院分区：
文献类型：
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作者：
Mary Ellen Foster
我们综述了最近的研究，其中具体化的会话代理对人机交互的影响是通过人类评估来评估的。在某些情况下，评估涉及在完整交互系统的背景下将不同版本的代理与自身进行比较；在另一些情况下，它测量了具体代理行为的特定方面对用户感知的口头输出的影响。在几乎所有的研究中，都发现一种表现出适当的非语言行为的具体化代理可以加强相互作用。
We survey recent research in which the impact of an embodied conversational agent on human-computer interaction has been assessed through a human evaluation. In some cases, the evaluation involved comparing different versions of the agent against itself in the context of a full interactive system; in others, it measured the effect on user perception of spoken output of specific aspects of the embodied agent's behaviour. In almost all of the studies, an embodied agent that displays appropriate non-verbal behaviour was found to enhance the interaction.