Text or talk? Social anxiety, loneliness, and divergent preferences for cell phone use

Text or talk? Social anxiety, loneliness, and divergent preferences for cell phone use
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DOI:
10.1089/cpb.2006.9936
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发表时间:
2007-06-01
期刊:
CYBERPSYCHOLOGY & BEHAVIOR
影响因子:
--
通讯作者:
Reid, Fraser J. M.
Reid, Fraser J. M.
中科院分区:
其他
文献类型:
--
作者:
Reid, Donna J.;Reid, Fraser J. M.

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本文调查了社交焦虑和孤独是否会导致手机用户对发短信和打电话的不同信念和偏好。本文研究了三个假设:(1)社交焦虑和孤独感与短信和手机通话的普遍偏好存在差异;(2)这些偏好与短信社交功能的不同信念相关;(3)这些不同信念介导了社交焦虑和孤独感对手机用户短信和手机通话的普遍偏好的影响。一份网络调查问卷(N = 158)的结果显示,孤独的参与者更喜欢打电话,认为发短信是一种不那么亲密的联系方式,而焦虑的参与者更喜欢发短信,认为这是一种更好的表达和亲密接触的媒介。这些不同的信念分别占短信和语音通话偏好差异的36%和16%,并且当将它们添加到这些措施的回归方程时,显着减弱了孤独和社交焦虑的影响。结果讨论了移动通信技术的超个人的可能性。
This paper investigates whether social anxiety and loneliness lead to contrasting beliefs and preferences among cell phone users towards texting and talking on their cell phones. Three hypotheses are examined: ( 1) that social anxiety and loneliness are differentially associated with generalized preferences either for texting or for talking on the cell phone, ( 2) that these preferences are linked to contrasting beliefs concerning the social functionality of the short message service (SMS), and ( 3) that these divergent beliefs mediate the effects of social anxiety and loneliness on cell phone users' generalized preferences for texting or talking. Results from an Internet questionnaire (N = 158) showed that, whilst lonely participants preferred making voice calls and rated texting as a less intimate method of contact, anxious participants preferred to text, and rated it a superior medium for expressive and intimate contact. These divergent beliefs accounted for 36% and 16% of the variance in preference for texting and voice calls, respectively, and significantly attenuated the influence of loneliness and social anxiety when they were added to the regression equations for these measures. Results are discussed in terms of the hyperpersonal possibilities of mobile communications technologies.