Competition and contracts in the voluntary sector: exploring the implications for homelessness service providers in Southampton

Competition and contracts in the voluntary sector: exploring the implications for homelessness service providers in Southampton
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DOI:
10.1332/030557309x441045
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发表时间:
2009-04-01
影响因子:
4.7
通讯作者:
Buckingham, Heather
Buckingham, Heather
中科院分区:
管理学3区
文献类型:
--
作者:
Buckingham, Heather

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本研究探讨了合同政府资助和竞争性招标对志愿组织(VO)提供无家可归者服务的影响,在南安普顿,英国。虽然服务质量可以说有所改善,但访谈数据表明,在志愿部门内实施竞争性招标并非没有问题。三个关键问题进行了讨论:不断变化的专业知识的需求,增加就业不安全,和竞争与合作之间的VOs之间的紧张关系。文章认为,如果志愿人员要保留政治家称赞他们的独特品质,采购和监督程序必须仔细调整到社会关系和志愿部门的做法。
This study explores the impacts of contractual government funding and competitive tendering on voluntary organisations (VOs) providing homelessness services in Southampton, UK. Although service quality has arguably improved, the interview data suggest that implementing competitive tendering within the voluntary sector is not unproblematic. Three key issues are discussed: changing demands for expertise, increasing job insecurity, and tensions between competition and cooperation among VOs. The article argues that if VOs are to retain the distinctive qualities for which politicians have lauded them, procurement and monitoring procedures must be carefully attuned to the social relations and practices of the voluntary sector.