Violent bureaucracy: A critical analysis of the British public employment service
Violent bureaucracy: A critical analysis of the British public employment service
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暴力官僚机构：对英国公共就业服务的批判性分析
作者：
James C. A. Redman;D. Fletcher
2010年至2015年间，联盟党推行激进的紧缩计划，英国的就业中心+经历了其历史上一些最具惩罚性的改革和预算削减。越来越多的研究着眼于这些改革的成果，发现申领过程对失业福利申领者来说变得更加“制度暴力”和伤害性经历。本文借鉴了 Bauman (1989) 提出的想法，重点关注促进“制度暴力”的过程。我们使用这个框架来分析对公共/承包商就业服务一线工人和管理人员的十次访谈。在此过程中，我们揭露了联盟政府期间使用的一系列政策工具和隐藏的管理方法，这些工具鼓励一线工作人员以导致福利索赔人一系列有害结果的方式提供服务。
Between 2010–2015, the Coalition’s pursuit of a radical austerity programme saw Britain’s Jobcentre Plus experience some of the most punitive reforms and budget cuts in its history. Focusing on the outcomes of these reforms, a growing body of research has found that claiming processes became a more ‘institutionally violent’ and injurious experience for out-of-work benefit claimants. The present article draws upon ideas, developed by Bauman (1989), which focus on the processes that facilitate ‘institutional violence’. We use this framework to analyse ten interviews with front-line workers and managers in public/contractor employment services. In doing so, we expose an array of policy tools and hidden managerial methods used during the Coalition administration which encouraged front-line staff to deliver services in ways that led to a range of harmful outcomes for benefit claimants.
英国社会态度 28
DOI：
10.4135/9781446268292.n2
发表时间：
2012
期刊：
--
影响因子：
--
作者：
Curtice J
通讯作者：
Curtice J