Online support for business processes by electronic intermediaries
Online support for business processes by electronic intermediaries
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DOI：
10.1016/j.dss.2008.02.005
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发表时间：
2008-11
期刊：
影响因子：
--
通讯作者：
Steve Muylle;A. Basu
中科院分区：
文献类型：
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作者：
Steve Muylle;A. Basu
电子中介体（eim）是基于internet的组织，它使其他组织能够在业务流程中相互交互。虽然EIM已经成为互联网经济的一个重要部门，但是用于规划EIM可以在线支持的业务流程集的理论和指导方针却很少。本文提出了一种规划由特定EIM支持的特定在线过程的方法。该方法借鉴了对业务流程工程、EIMs和电子商务体系结构的概念性研究。识别并描述了三类过程及其各自的子过程。然后，该方法根据两个因素——首先是EIM的资源基础，其次是它的演化背景——为过程的选择提供指导。针对一组现有的eim演示了该方法。从此分析中获得的见解是，在规划业务流程时，可以通过考虑其资源基础和演化上下文来增强EIM的业务性能。
Electronic intermediaries (EIMs) are Internet-based organizations that enable other organizations to interact with each other in business processes. While EIMs have become a significant sector of the Internet economy, theory and guidelines for planning the set of business processes an EIM can support online are sparse. This paper presents an approach to plan the specific online processes supported by a particular EIM. The approach draws on conceptual research on business process engineering, EIMs, and e-business architectures. Three categories of processes, together with their respective sub-processes, are identified and described. The approach then provides guidance in the choice of processes, based upon two factors — first the resource base of the EIM, and second, its evolutionary context. The approach is demonstrated with respect to a set of existing EIMs. The insight gained from this analysis is that the business performance of an EIM can be enhanced by considering its resource base and evolutionary context when planning its business processes.