Estilos de afrontamiento al conflicto para la eficiencia organizativa en Equipos de Enfermería de Atención Primaria

Estilos de afrontamiento al conflicto para la eficiencia organizativa en Equipos de Enfermería de Atención Primaria
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发表时间:
2012
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通讯作者:
M. Hernández
M. Hernández
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作者:
M. Hernández

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一家健康公司的成功取决于同事之间产生的人际关系质量。基于敏锐和合作的对抗风格有助于减少冲突的发生,对组织生产率和团队成员满意度有积极影响。目的:了解巴塞罗那疗养院护士的人际冲突状况及其与工作满意度的相关性及其对工作效率的影响。方法:横向相关描述性研究。在2013年第一季度期间,将对在13个护理中心工作的所有护士进行评估。以前由专家进行的分析和测试、调查将分布在四个领域:(A)专业形象,(B)对抗行为,(C)满意度,(D)对生产力的影响。分析类型:定量变量的中心趋势和离散度的测量,定性变量的频率和比例分析,置信度为95%。此外,对数量变量的相关性检验进行了分析。
Success of a health company lies on the interpersonal relationship quality that arise between colleagues. Styles of confrontation based on asertivity and cooperation contribute to reduce the conflicts incidence, giving a positive affect on organization productivity and teamworkers satisfaction. Objective: Identify how "Atencion Primaria del area sanitaria Litoral Mar de Barcelona" nurses confronts interpersonal conflicts, and its correlation with the degree of working satisfaction and its effects on productivity. Methodology: Transversal correlation descriptive study. During the first quarter of 2013 all the nurses working at 13 centers of "atencion primaria del area sanitaria litoral mar" will be evaluated. Previous analysis conducted by experts and testing, survey will be distribuited structured in four areas: (a) professional profile, (b) confrontational behaviour, (c) degree of satisfaction, (d) effects on productivity. Type of Analysis: measures of central tendency and dispersion for the quantitative variables, and frequency and proportion analysis for the qualitative variables, with a 95% confidence. Furthermore an analysis of a correlation test for the quantitative variables.