"I Just Want to Feel Safe": A Diary Study of Safety Perceptions on Social Media
"I Just Want to Feel Safe": A Diary Study of Safety Perceptions on Social Media
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“我只是想感到安全”：社交媒体安全认知的日记研究
DOI：
10.1609/icwsm.v13i01.3356
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发表时间：
2019
期刊：
影响因子：
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通讯作者：
Lindsay Blackwell
中科院分区：
文献类型：
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作者：
Elissa M. Redmiles;Jessica E. Bodford;Lindsay Blackwell
社交媒体可以增加社交资本，提供娱乐性，并使有意义的话语。他们的在线互动和损害在线社交空间的质量。这项工作更广泛地捕捉并表征了日常体验的全部广度，这些经历会影响用户对社交媒体的整体看法社交媒体用户如何定义“安全”，以安全性，隐私和社区为中心的新颖，多维分类法。社交媒体质量的指标，并详细介绍了通过增强社区负担和算法透明度来增强安全感知的潜力。
Social media can increase social capital, provide entertainment, and enable meaningful discourse. However, threats to safety experienced on social media platforms can inhibt users’ ability to gain these benefits. Threats to safety—whether real or perceived—detract from the pleasure people get out of their online interactions and damage the quality of online social spaces. While prior work has individually explored specific threats to safety – privacy, security, harassment – in this work we more broadly capture and characterize the full breadth of day-to-day experiences that influence users’ overall perceptions of safety on social media. We explore these perceptions through a three-week diary study (n=39). We contribute a novel, multidimensional taxonomy of how social media users define ’safety’, centered around security, privacy, and community. We conclude with a discussion of how safety perceptions can be used as a metric for social media quality, and detail the potential for enhancing safety perception through communityenhancing affordances and algorithmic transparency.