EFFECTS OF THE WORKPLACE SOCIAL CONTEXT AND JOB CONTENT ON NURSE BURNOUT
EFFECTS OF THE WORKPLACE SOCIAL CONTEXT AND JOB CONTENT ON NURSE BURNOUT
复制标题
DOI：
10.1002/hrm.20421
复制
发表时间：
2011-03-01
影响因子：
6.6
通讯作者：
Akhtar, Syed
中科院分区：
文献类型：
--
作者：
Lee, Jenny S. Y.;Akhtar, Syed
工作倦怠是人力资源管理的一个持续关注的问题，因为它影响员工的生产力和幸福感。特别是，护理专业被广泛认为是一个紧张的职业，导致倦怠。本研究探讨了工作场所的社会背景在医疗保健设置和护理专业的工作内容的影响工作倦怠的三个维度：情绪耗竭，人格解体，和个人成就感（Maslach和杰克逊，1981）的相对重要性。研究透过问卷调查，随机抽取香港43间公立医院的1，190名护士作为研究对象。结果表明，虽然工作场所的社会背景和工作内容有显着的倦怠维度的影响，工作场所的社会背景的影响显着更强。此外，工作环境对个人成就感有显著的负向影响，而工作内容对个人成就感有显著的正向影响。这些研究结果的影响进行了讨论的背景下，设计管理干预措施，处理在护理专业的工作倦怠。(C)2011 Wiley Periodicals，Inc.
Job burnout is a continuing concern for human resource management, as it affects employee productivity and well-being. In particular, the nursing profession is widely recognized as a stressful occupation that leads to burnout. The present study examines the relative significance of workplace social context in a health care setting and the job content of the nursing profession for influencing the three dimensions of job burnout: emotional exhaustion, depersonalization, and personal accomplishment (Maslach & Jackson, 1981). Data were collected through a questionnaire survey of a random sample of 1,190 nurses working in 43 public hospitals in Hong Kong. The results indicate that although both the workplace social context and job content have significant effects on burnout dimensions, the effects of the workplace social context were significantly stronger. In addition, the workplace social context had a significant negative effect on personal accomplishment, whereas job content influenced personal accomplishment positively. Implications of these findings are discussed in the context of devising management interventions for dealing with job burnout in the nursing profession. (C) 2011 Wiley Periodicals, Inc.