Collective professional role identity in the age of artificial intelligence
Collective professional role identity in the age of artificial intelligence
复制标题
人工智能时代的集体职业角色认同
DOI：
10.1093/jpo/joab003
复制
发表时间：
2021-03-02
影响因子：
2.2
通讯作者：
Goto, Masashi
中科院分区：
文献类型：
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作者：
Goto, Masashi
人工智能（AI）等数字技术的使用越来越多，可能对专业和职业有害。专业角色认同可能会受到损害，因为人工智能在广泛的专业任务中取代了人们的位置。过去的研究主要集中在个人层面的认同，但集体层面的职业角色认同仍然在很大程度上没有研究。此外，身份研究对身份转变提出了两种不同的解释：一种依赖于专业人士对技术的解释，另一种依赖于制度逻辑。因此，我们不清楚技术和制度逻辑的解释是否以及如何在一个不断变化的身份中共存。为了解决这些差距，我研究了日本审计专业人员中集体层面的专业角色认同如何受到AI的影响。我的研究包括对2009年至2018年专业出版物的文本分析，以及对日本全国专业协会和“四大”审计师事务所的42次采访。我的分析表明，一个新的集体职业角色认同的六个身份主题反映了六种解释的技术。这些身份主题制定了一个新的星座的管理和专业逻辑，框定了审计职业的未来积极。本研究通过对集体认同内容的深入分析，技术和制度逻辑解释之间的缺失环节，以及集体认同作为专业指导原则的重要性，扩展了我们对专业角色认同的认识。这项研究还有助于推进混合文学，以及关于人工智能和职业的新兴学术对话。
The increasing use of digital technologies such as artificial intelligence (AI) may be harmful to professions and occupations. Professional role identity can be damaged as AI takes the place of people across a broad range of professional tasks. Past studies have focused on individual-level identity, yet collective-level professional role identity remains largely unstudied. In addition, identity studies have developed two separate explanations for identity shifts: one relying on professionals' interpretation of technology and one relying on institutional logics. It is thus unclear whether and how the interpretation of technology and institutional logics coexist in a shifting identity. To address these gaps, I studied how collective-level professional role identity is being affected by AI among audit professionals in Japan. My research consisted of a textual analysis of professional publications from 2009 to 2018 and 42 interviews with Japan's national professional association and the 'Big Four' firm auditors. My analysis shows that a new collective professional role identity was constructed with six identity themes reflecting six interpretations of technology. These identity themes enacted a new constellation of managerial and professional logics that framed the audit profession's future positively. This study expands our knowledge about professional role identity by showing the value of an in-depth analysis of the content of collective identity, the missing link between the interpretation of technology and institutional logics and the importance of collective identity as a guiding principle for professions. This research also helps advance hybridity literature, as well as the emerging scholarly conversation about AI and professions.