Differences between inter- and intra-group dynamics in knowledge transfer processes
Differences between inter- and intra-group dynamics in knowledge transfer processes
复制标题
知识转移过程中群体间和群体内动态的差异
DOI：
10.1108/md-08-2016-0537
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发表时间：
2017
影响因子：
4.6
通讯作者：
Klein Kenji
中科院分区：
文献类型：
--
作者：
Nakauchi Motohiro;Washburn Mark;Klein Kenji
知识转移过程对于建立和维持竞争优势和动态能力具有重要意义。以往的研究往往把KT过程作为一个企业层面的能力，假设知识流动均匀的企业。本文的目的是检验这种观点是否过于简单化，因为它忽视了公司内组间和组内KT流程之间的潜在差异。设计/方法/方法作者对日本一家大型电子公司的137名软件开发专业人员进行了调查，了解作为有用知识关键来源的同事以及影响内部组织边界内和跨组织边界KT的因素。使用回归分析，作者测试的程度，如知识的特点，特点的领带，和特点的网络差异影响KT内部组织边界内vs跨越them.FindingsThe作者发现，因素，如知识源的可及性，网络密度，和集体教学都有助于转移知识，而知识的隐性抑制这种转移，但这些属性的效果显着不同，取决于KT是否发生跨组boundaries.Originality/valueExisting研究KT企业内部往往把所有这样的转移作为统一的，与组内转移和组间转移的动态之间的差异不大。本研究建立了组织群体之间和内部KT的主要差异，表明管理者在部署促进知识流动的工具和战略时需要考虑内部边界。
PurposeKnowledge transfer (KT) processes are important for building and sustaining competitive advantages and dynamic capabilities. Prior research often treats KT processes as a firm-level capability, assuming knowledge flows uniformly within a firm. The purpose of this paper is to examine whether such a view is too simplistic because it ignores potential differences between inter-group and intra-group KT processes within a firm.Design/methodology/approachThe authors surveyed 137 software development professionals in a large Japanese electronics firm regarding co-workers who acted as critical sources of useful knowledge and the factors that affected KT within and across internal organizational boundaries. Using regression analysis, the authors test the extent to which factors such as the characteristics of the knowledge, the characteristics of the tie, and the characteristics of the network differentially affect KT within internal organizational boundaries vs across them.FindingsThe authors find that factors such as the accessibility of the knowledge source, network density, and collective teaching all help in transferring knowledge, while knowledge tacitness inhibit such transfers, but that the effect of these properties varies significantly depending on whether KT occurs across group boundaries.Originality/valueExisting research on KT within firms tends to treat all such transfers as uniform, with little difference between the dynamics of within-group transfer and between-group transfer. This study establishes key differences in KT between and within organizational groups, demonstrating that managers need to consider internal boundaries when deploying tools and strategies for facilitating knowledge flows.