The future of multiteam systems: implications for research and practice

The future of multiteam systems: implications for research and practice
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多团队系统的未来:对研究和实践的影响

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发表时间:
2014
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通讯作者:
Marissa L. Shuffler
Marissa L. Shuffler
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作者:
C. Lacerenza;Ramón Rico;E. Salas;Marissa L. Shuffler

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摘要 目的 虽然多团队系统(MTS)的实践已经存在了几十年,但这些系统的科学才刚刚开始。在过去的15年里,尽管还有许多问题有待研究,但在打破这一研究的表面方面已经取得了实质性进展。本卷提供了一个多边贸易体制的个案研究和本章提供了这项研究的概要审查。本章的目标是确定MTS如何在现实世界的条件下运作,以弥合MTS科学和实践。 设计/方法/方式 在这一章中,作者提供了一个案例分析,在目前的量,以确定问题固有的多边贸易体制。一种基于SWOT分析技术的方法被用来确定所确定的MTS的优势,劣势,威胁和机会。此外,还从对这些多边贸易体制的成功和失败进行的内容分析中吸取了六项经验教训。 结果 虽然多边贸易系统可能因其运作环境而异,但有几个特点似乎是所有多边贸易系统所固有的。优势包括具备管理复杂任务和突发事件的能力,灵活性,以及跨级别整合沟通。相反,弱点包括使用非传统的通信模式,单位多样性和资源带来的挑战,以及缺乏共同的培训。从确定的多边贸易体制中吸取的经验教训包括:(1)利用有效的沟通;(2)建立共同的思维模式;(3)确定角色和责任;(4)传达问责制和所有权;(5)考虑加速期;(6)在多边贸易体制中对个人进行多层次培训。本章还讨论了多边贸易体制的机会和威胁。 独创性/价值 本章对多边贸易体制领域的现状作出了若干贡献。本章提供了几个现实世界的MTS的详细内容分析。查明和讨论了多边贸易体制的固有特点,并吸取了经验教训。传统上,科学和实践的重点是基于实验室的MTSs的介绍;目前的卷通过确定MTSs如何在“野外”运作而开辟了新天地。本章提供了一个总结这卷,并提供经验教训,为MTS研究人员和那些在MTS工作。
Abstract Purpose Although the practice of multiteam systems (MTSs) has been around for decades, the science of these systems has only just begun. Within the past decade and a half, although much remains to be investigated, substantial progress has been made in breaking the surface of this research. The current volume provides a review of MTS case studies and the current chapter provides a synopsis of this research. The goal of this chapter is to identify how MTSs are operating under real-world conditions in order to bridge MTS science and practice. Design/methodology/approach In this chapter, the authors provide a case analysis of the presented MTSs in the current volume in order to identify issues innate to MTSs. An approach based on the SWOT analysis technique was utilized to identify strengths, weaknesses, threats, and opportunities of the identified MTSs. In addition, six lessons learned were extracted from a content analysis of the successes and failures of these MTSs. Findings Although MTSs may be unique to the environment in which they operate, there are several features which seem to be inherent to all. Strengths include possessing the ability to manage complex tasks and unexpected events, being flexible in nature, and integrating communication across levels. In opposition, weaknesses include the use of nontraditional communication patterns, challenges stemming from unit diversity and resources, and the lack of common training. Lessons learned from identified MTSs include (1) utilize effective communication; (2) establish shared mental models; (3) identify roles and responsibilities; (4) convey accountability and ownership; (5) consider the ramp-up period; and (6) train individuals in an MTS at multiple levels. Opportunities and threats to MTSs are also discussed in this chapter. Originality/value This chapter offers several contributions to the state of the field in regard to MTSs. The current chapter provides a detailed content analysis of several real-world MTSs. Characteristics inherent to MTSs are identified and discussed, and lessons learned are extracted. Traditionally, science and practice has focused on the presentation of lab-based MTSs; the current volume breaks new ground by identifying how MTSs operate “in the wild.” This chapter provides a summation of this volume and offers lessons learned for MTS researchers and those working within MTSs.