Airline efficiency with optimal employee allocation: An Input-shared Network Range Adjusted Measure
Airline efficiency with optimal employee allocation: An Input-shared Network Range Adjusted Measure
复制标题
最佳员工分配下的航空公司效率：投入共享网络范围调整措施
DOI：
10.1016/j.jairtraman.2018.09.002
复制
发表时间：
2018-10-01
影响因子：
6
通讯作者：
Cui, Qiang
中科院分区：
文献类型：
--
作者：
Li, Ye;Cui, Qiang
航空公司的部门可以根据其角色分为三个阶段：运营，服务和销售。这些阶段之间共享一些输入，例如员工。然而，不同的航空公司在这三个阶段的员工配置比例不同，实现最优的员工配置比例对航空公司追求高效率至关重要。针对这一问题，本文提出了一个投入共享网络范围调整测度模型，计算了2008 - 2015年29家航空公司的效率。主要研究结果如下：1.在共享投入下，航空公司的效率比没有共享投入时有很大的提高。2.在这29家航空公司中，伊娃航空的综合效率最高。3.大多数航空公司在运营和服务方面的平均效率高于销售。4.不同航空公司的员工最优配置比例差异较大，大多数航空公司的最大配置比例应该在销售部门。5.对三个阶段设定平均阶段权重是合理的。
Airline's departments can be divided into three stages based on their roles: Operations, Services and Sales. Some inputs are shared among these stages such as employees. However, different airlines have different employee allocation proportion among the three stages, and it is important for the airlines to realize the optimal allocation proportions in the pursuit of high airline efficiency. Focusing on this problem, we propose an Input-shared Network Range Adjusted Measure model to calculate the efficiencies of 29 airlines from 2008 to 2015. The main findings are: 1. With the shared input, airline efficiency has a large improvement against that without shared input. 2. Eva Air has the highest overall efficiency among these 29 airlines. 3. Most airlines' average efficiencies in Operations and Services are larger than Sales. 4. Different airlines' employee optimal allocation proportions have a large difference and most airlines' largest allocation proportions should be in Sales. 5. It is reasonable to set average stage weights for the three stage.