Rates and Predictors of Professional Interpreting Provision for Patients With Limited English Proficiency in the Emergency Department and Inpatient Ward
Rates and Predictors of Professional Interpreting Provision for Patients With Limited English Proficiency in the Emergency Department and Inpatient Ward
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DOI：
10.1177/0046958017739981
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发表时间：
2017-11-16
影响因子：
1.7
通讯作者：
Good, Phillip
中科院分区：
文献类型：
--
作者：
Ryan, Jennifer;Abbato, Samantha;Good, Phillip
在医院环境中提供专业的口译服务可以减少具有临床意义的沟通错误，改善临床结果。在澳大利亚布里斯班的一家三级转诊成人医院进行了回顾性审计。2013-2014年期间，在医院急诊科（ED）和病房收治的20563名患者中，582名（2.8%）被确定为需要口译服务。共有19.8%的入院人士在急诊科获得专业传译服务，而在病房获得专业传译服务的则占26.1%。如果患者年龄较小，会说亚洲语言或使用手语，他们更有可能在急诊室接受口译服务。在病房里，使用手语的人获得翻译的几率是使用其他语言的人的3倍。患者的特征，包括他们的年龄和语言类型，会影响临床医生在急诊科和住院病房聘请专业口译员的决定。
The provision of professional interpreting services in the hospital setting decreases communication errors of clinical significance and improves clinical outcomes. A retrospective audit was conducted at a tertiary referral adult hospital in Brisbane, Australia. Of 20563 admissions of patients presenting to the hospital emergency department (ED) and admitted to a ward during 2013-2014, 582 (2.8%) were identified as requiring interpreting services. In all, 19.8% of admissions were provided professional interpreting services in the ED, and 26.1% were provided on the ward. Patients were more likely to receive interpreting services in the ED if they were younger, spoke an Asian language, or used sign language. On the wards, using sign language was associated with 3 times odds of being provided an interpreter compared with other languages spoken. Characteristics of patients including their age and type of language spoken influence the clinician's decision to engage a professional interpreter in both the ED and inpatient ward.