Workington: a case study in coordination and communication

Workington: a case study in coordination and communication
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DOI:
10.1680/jmuen.15.00004
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发表时间:
2016-06-01
影响因子:
1.3
通讯作者:
Gibbon, Jane
Gibbon, Jane
中科院分区:
工程技术4区
文献类型:
--
作者:
Affleck, Arthur;Gibbon, Jane

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这项研究的目的是确定在一个社区内失去交通联系的社会影响,以及在极端不利事件期间和之后的协调和沟通做法。2009年11月,坎布里亚郡的沃金顿在一场大洪水中,大部分桥梁要么被损坏,要么被摧毁。灾难的影响是立竿见影的,而随后的规划和恢复过程需要时间。3年多来,坎布里亚郡理事会(CCC)经历了一个协调的过程,安装临时基础设施,建设和修复沃金顿的桥梁。利用网站和当地媒体对灾难和恢复过程进行的案头调查表明,更换沃金顿的基础设施是一种协调一致的方法,通信在该镇恢复中的重要性也是如此。CCC通过一系列实际措施,分阶段减少了社区内的干扰。该镇桥梁的重建涉及到关于新基础设施的沟通和公众咨询。CCC成功地向公众解释了桥梁的设计、财务和工程要素。研究发现,每座桥梁的损失都产生了重大的社会影响,CCC的协调行动和沟通帮助社区理解,更重要的是,接受重建不会立即进行。
This study was carried out to identify the social impact of losing transport links within a community, and the practices of coordination and communication during and after an extreme adverse event. In November 2009, Workington, Cumbria had most of its bridges either damaged or destroyed during a major flood. The effects of the disaster were immediate, while the subsequent planning and recovery process took time. Over 3 years, Cumbria County Council (CCC) went through a coordinated process of installing temporary infrastructure, building and repairing Workington's bridges. A desk-based investigation of the disaster and the recovery process using websites and the local press demonstrates a coordinated approach to replace Workington's infrastructure and the importance of communication in the town's recovery. CCC, through a series of practical measures, reduced disruption within the community in stages. The reconstruction of the town's bridges involved communication and public consultation about the new infrastructure. The CCC explained the design, financial and engineering elements of the bridges to the public with some success. The research found that the loss of each bridge had significant social impacts, and the coordinated actions and communication of CCC helped the community understand and, importantly, accept that reconstruction would not be immediate.