Personalising Explainable Recommendations: Literature and Conceptualisation
Personalising Explainable Recommendations: Literature and Conceptualisation
复制标题
个性化可解释的建议:文献和概念化
DOI:
10.1007/978-3-030-45691-7_49
复制
发表时间:
2020
期刊:
影响因子:
--
通讯作者:
Raian Ali
中科院分区:
文献类型:
--
作者:
Mohammad Naiseh;Nan Jiang;Jianbing Ma;Raian Ali
Explanations in intelligent systems aim to enhance a users’ understandability of their reasoning process and the resulted decisions and recommendations. Explanations typically increase trust, user acceptance and retention. The need for explanations is on the rise due to the increasing public concerns about AI and the emergence of new laws, such as the General Data Protection Regulation (GDPR) in Europe. However, users are different in their needs for explanations, and such needs can depend on their dynamic context. Explanations suffer the risk of being seen as information overload, and this makes personalisation more needed. In this paper, we review literature around personalising explanations in intelligent systems. We synthesise a conceptualisation that puts together various aspects being considered important for the personalisation needs and implementation. Moreover, we identify several challenges which would need more research, including the frequency of explanation and their evolution in tandem with the ongoing user experience.
DOI:
10.1145/3314183.3323463
发表时间:
2019
期刊:
UMAP '19
影响因子:
--
作者:
Barria-Pineda, Jordan;Akhuseyinoglu, Kamil;Brusilovsky, Peter
通讯作者:
Brusilovsky, Peter
DOI:
10.24963/ijcai.2018/865
发表时间:
2018
期刊:
--
影响因子:
--
作者:
Sokol K
通讯作者:
Sokol K