A project management issue of new technology developments: A case study on lack of human factors' attention in human-robot interaction
A project management issue of new technology developments: A case study on lack of human factors' attention in human-robot interaction
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DOI：
10.1177/1748006x17728601
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发表时间：
2018-04-01
影响因子：
2.1
通讯作者：
Johnsen, Stig Ole
中科院分区：
文献类型：
--
作者：
Fossum, Knut R.;Danielsen, Brit-Eli;Johnsen, Stig Ole
当今社会技术系统的复杂性促使研究人员和从业者倡导新的整体安全方法。然而，解决技术、人员和组织因素的许多工程标准、方法和流程并没有充分反映这一点。本文调查了已知的项目管理挑战，以及它们如何解释在新技术的设计和开发中缺乏对人的因素问题的关注。因此，这项工作有助于研究为什么人为因素学科在工程项目中一再被边缘化。本文报告了一个案例研究的结果-一个研究和创新项目，开发人类-机器人协作的技术和概念。我们的结论是，对早期项目阶段的狭隘关注和信息协调不足导致人的因素在新技术的设计和开发中的作用被边缘化。
The complexity of today's sociotechnical systems has prompted researchers and practitioners to advocate new holistic approaches to safety. However, many engineering standards, methods and processes for addressing technical, human and organizational factors do not fully reflect this. This article investigates known project management challenges and how they can explain the lack of attention to human factors issues in the design and development of new technology. As such, the work contributes to a research stream investigating why the human factors discipline is repeatedly marginalized in engineering projects. This article reports on findings from a case study - a research and innovation project developing technology and concepts for human-robot collaboration. We conclude that a narrow focus on early project phases and insufficient information coordination contribute to marginalizing the role of human factors in the design and development of new technology.