An Investigation of Critical Success Factors in Construction Project Briefing by Way of Content Analysis
An Investigation of Critical Success Factors in Construction Project Briefing by Way of Content Analysis
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发表时间：
2008
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通讯作者：
A. Yu;Q. Shen
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作者：
A. Yu;Q. Shen
施工项目简报是一个复杂而动态的过程，涉及到识别并准确地向项目团队传达客户的实际需求和要求。简报过程对成功交付建筑项目至关重要，但有许多限制因素妨碍其有效性。对可能有助于成功地进行情况介绍的因素（在本研究中称为关键成功因素）进行研究，将使人们能够特别注意那些可以改进其业绩的领域。本研究的目的是确定，分类和优先级的一套通用的关键成功因素的建设项目简报。这项研究旨在补充现有的，但有限的研究，以确定这些因素，并作为一个踏脚石，以确定和建立标准，可用于建筑从业员在未来的所有项目。调查问卷被用来收集有经验的建筑从业人员的意见。37个因素被确定和编码，内容分析产生了五个主要类别。这些因素包括项目相关因素、人的相关因素、过程相关因素、投入相关因素和产出相关因素。36%的受访者认为“开放和有效的沟通”是简报中最常提到的关键因素。其他重要因素，按重要性由高至低排列，包括“清晰和准确的简介文件”、“客户的明确意图和目的”及“明确的项目目的和目标”。这组关键的成功因素可以作为从业人员在他们的建筑项目中进行简报时的清单。问卷调查的结果与焦点小组会议的验证结果大致相符。
Construction project briefing is a complex and dynamic process which involves identifying and conveying clients’ actual needs and requirements accurately to the project team. The briefing process is critical to the successful delivery of a construction project and there are many limitations inhibiting its effectiveness. A study of factors which could contribute to a successful briefing (in this study referred to as critical success factors, CSFs) will enable special attention to be paid to those areas which could improve its performance. The objectives of this study are to identify, categorise and prioritise a general set of critical success factors for construction project briefing. This study is intended to complement the existing but limited research into the identification of such factors and to serve as a stepping stone to the identification and establishment of yardsticks which could be used by construction practitioners on all projects in future. A questionnaire was used to collect opinions from experienced construction practitioners. Thirty-seven factors were identified and coded, and the content analysis yielded five major categories. They include project-related factors, human-related factors, process-related factors, inputrelated factors and output-related factors. Thirty-six percent of respondents identified ‘open and effective communication’ as the most frequently mentioned factor critical to briefing. Other important factors, in descending order of importance, include such as ‘clear and precise briefing documents,’ ‘clear intention and objectives of client’ and ‘clear project goal and objectives’. This set of critical success factors can serve as a checklist for practitioners when conducting a briefing in their construction projects. The results of the questionnaire survey generally in line with the findings of a validation exercise by focus group meeting.