If you need help, just ask: Underestimating compliance with direct requests for help
If you need help, just ask: Underestimating compliance with direct requests for help
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DOI：
10.1037/0022-3514.95.1.128
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发表时间：
2008-07-01
影响因子：
7.6
通讯作者：
Lake, Vanessa K. B.
中科院分区：
文献类型：
--
作者：
Flynn, Francis J.;Lake, Vanessa K. B.
一系列的研究测试了人们是否低估了别人会遵从他们直接请求帮助的可能性。在前三项研究中，人们低估了高达50%的可能性，其他人会同意直接请求帮助，在一系列请求发生在实验和自然领域的设置。研究4和5表明，实验操纵一个人的观点（作为寻求帮助者或潜在的帮助者）可以引起这种低估效应。最后，在研究6中，作者探讨了偏见的来源，发现寻求帮助者比潜在的帮助者更不愿意理解拒绝直接帮助请求的社会成本（说“不”的成本），而是关注帮助的工具成本（说“是”的成本）。
A series of studies tested whether people underestimate the likelihood that others will comply with their direct requests for help. In the first 3 studies, people underestimated by as much as 50% the likelihood that others would agree to a direct request for help, across a range of requests occurring in both experimental and natural field settings. Studies 4 and 5 demonstrated that experimentally manipulating a person's perspective (as help seeker or potential helper) could elicit this underestimation effect. Finally, in Study 6, the authors explored the source of the bias, finding that help seekers were less willing than potential helpers were to appreciate the social costs of refusing a direct request for help (the costs of saying "no"), attending instead to the instrumental costs of helping (the costs of saying "yes").