Functional Interdependence and Product Similarity Based on Customer Needs
Functional Interdependence and Product Similarity Based on Customer Needs
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DOI：
10.1007/s001630050001
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发表时间：
1999-04
影响因子：
3.2
通讯作者：
D. McAdams;R. Stone;K. Wood
中科院分区：
文献类型：
--
作者：
D. McAdams;R. Stone;K. Wood
本文确定了一组约70种消费品的相关产品功能。利用客户需求数据，引入了一种新的矩阵方法来识别这些关系。然后创建确定产品相似度的技术。这些技术通过三个案例研究进行了澄清和验证，包括饮料酿造机和材料去除产品。这些案例研究的结果被认为对类比设计程序、基准方法、大规模定制策略和模块化设计具有重要影响。文章最后讨论了产品开发的应用和相关程序。
In this paper, related product functions are determined for a group of approximately 70 consumer products. Using customer need data, a new matrix approach is introduced to identify these relationships. Techniques are then created for determining product similarity. These techniques are clarified and validated through three case studies, including beverage brewers and material-removal products. The results of these case studies are argued to have significant impact on design-by-analogy procedures, benchmarking methods, mass customization strategies and modular design. The paper concludes with a discussion of applications and related procedures for product development.