Computer-mediated communication and group decision making: A meta-analysis

Computer-mediated communication and group decision making: A meta-analysis
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DOI:
10.1006/obhd.2001.2961
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发表时间:
2002-01-01
影响因子:
4.6
通讯作者:
LaGanke, JS
LaGanke, JS
中科院分区:
管理学2区
文献类型:
--
作者:
Baltes, BB;Dickson, MW;LaGanke, JS

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进行了一项研究的元分析,比较面对面与计算机为媒介的通信组的决策。结果表明,以计算机为媒介的通信导致组的有效性下降,增加完成任务所需的时间,并减少成员的满意度相比,面对面的群体。所有的主持人测试(匿名在组的过程中,有限与无限的时间来达成的决定,组的大小,任务类型)是显着的至少一个因变量。文章最后警告的肆无忌惮的匆忙组织采用计算机为媒介的沟通,群体决策和影响的理论和研究的计算机为媒介的沟通和群体决策的研究结果。(C)2001年,爱思唯尔科学。
A meta-analysis of research comparing decision making in face-to-face versus computer-mediated communication groups was conducted. Results suggest that computer-mediated communication leads to decreases in group effectiveness, increases in time required to complete tasks, and decreases in member satisfaction compared to face-to-face groups. All of the moderators tested (anonymity in the group process, limited versus unlimited time to reach decisions, group size, and task type) were significant for at least one of the dependent variables. The article concludes with cautions about the unbridled rush by organizations to adopt computer-mediated communication as a medium for group decision making and implications of the present findings for theory and research on computer-mediated communication and group decision making. (C) 2001 Elsevier Science.