Adapting usability testing for oral, rural users
Adapting usability testing for oral, rural users
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针对农村用户的口头可用性测试
DOI：
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发表时间：
2011
期刊：
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通讯作者：
Beth E. Kolko
中科院分区：
文献类型：
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作者：
Trina Gorman;E. Rose;Judith Yaaqoubi;A. Bayor;Beth E. Kolko
在评估为遥远、不同人群设计的系统时，传统的可用性方法的使用有限。在这篇文章中，我们描述了一项在加纳两个村庄进行的研究，该研究评估了一台为生活在口头文化中的人设计的音频计算机。在ICTD和基于口头的HCID的启发下，我们修改了现有的可用性测试实践，并反思了这些适应的实用性。我们发现，进行适合文化的研究通常意味着放弃更传统的方法，转而采用灵活的、机会主义的方法。我们承认，为农村口述用户调整传统的可用性方法存在挑战。然而，我们发现，通过实施由当地工作人员领导的战略调整，我们的研究产生了有价值的、可操作的结果。
Traditional usability methods are of limited use when evaluating systems designed for distant, diverse populations. In this paper, we describe a study conducted in two Ghanaian villages that evaluated an audio computer designed for people living in oral cultures. Informed by ICTD and orality-grounded HCID, we modified existing usability testing practices and we reflect on the utility of these adaptations. We found that conducting a culturally appropriate study often meant forgoing more traditional approaches in favor of flexible, opportunistic methods. We acknowledge the challenges of adapting traditional usability methods for oral, rural users. However, we found that by implementing strategic modifications led by local staff, our study produced valuable, actionable results.