Explainable Recommendations and Calibrated Trust: Two Systematic User Errors

Explainable Recommendations and Calibrated Trust: Two Systematic User Errors
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可解释的建议和校准的信任:两个系统性用户错误

DOI:
10.1109/mc.2021.3076131
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发表时间:
2021
期刊:
影响因子:
2.2
通讯作者:
Raian Ali
Raian Ali
中科院分区:
计算机科学4区
文献类型:
--
作者:
Mohammad Naiseh;Deniz Cemiloglu;Dena Al Thani;Nan Jiang;Raian Ali

文献摘要

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越来越多的人-人工智能协作决策工具的采用引发了解释安全有效协作建议的需求。我们探讨了用户如何与解释互动,以及为什么会发生信任校准错误,以临床决策支持系统作为案例研究。
The increased adoption of collaborative human-artificial intelligence decision-making tools triggered a need to explain recommendations for safe and effective collaboration. We explore how users interact with explanations and why trust-calibration errors occur, taking clinical decision-support systems as a case study.