Analysis of Original Japanese ‘Uchisoto’ Concept Used by Indonesian Speaker as Tourism Actors in Bali
Analysis of Original Japanese ‘Uchisoto’ Concept Used by Indonesian Speaker as Tourism Actors in Bali
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印尼语人士在巴厘岛旅游时使用的日语“Uchisoto”概念分析
DOI：
10.21093/ijeltal.v3i2.196
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发表时间：
2019
期刊：
影响因子：
--
通讯作者：
E. Rahayu
中科院分区：
文献类型：
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作者：
A. D. Andriyani;D. Djatmika;S. Sumarlam;E. Rahayu
本研究的目的是从巴厘岛旅游业者和日本游客之间的对话中分析uchi 'ingyang' soto'outgrup'的实施情况。研究地点的特点是在巴厘岛最大的日本旅行社之一的正式情况和非正式的情况下进行的库塔海滩在巴东摄政。本案例研究以旅游业参与者和日本游客之间充满内藏概念的对话形式来处理语言数据。数据收集技术包括记录技术、参考和记录技术，以及以非结构化方式与25个旅游业行为者进行深入访谈的技术，以便在其自然环境中获得数据。根据语境对语料进行分类，然后运用域分析、分类法、复合分析和文化分析等方法对语料进行分析。研究结果强调了在正式和非正式情况下，由于心态和文化的差异，在实施内ISO概念时的错误。这一点从所使用的言语标记的水平可以明显看出，这些标记仍然在客户面前尊重领导者。尽管有这些错误，旅游业者能够进行最大限度的款待，使日本游客了解这种情况。他们了解这些旅游行为者的不同思维概念和最低限度的理解。这些发现有助于日本企业中的旅游从业者在与日本游客沟通时使用Uchisoto概念，并为导游，旅行社和语言学校提供与日本语言和商业文化相关的培训。
This study aimed to analyze the implementation of uchi ‘ingrup’ soto‘outgrup’ from dialogue between tourism actors and Japanese tourists in Bali. The research site was characterized by formal situation at one of the largest Japanese travel agencies in Bali and by non-formal situations carried out in the Kuta beach in Badung regency. This case study grappled with linguistic data in the form of dialogues between tourism actors and Japanese tourists that was laden with the Uchisoto concept. The data collection technique included recording techniques, reference and record techniques, and in-depth interview techniques with 25 tourism actors in an unstructured way to get data in their natural contexts. The data transcribed were classified according to the context of the speech situation and then analyzed using domain, taxonomy, compound and cultural analysis. The research results highlighted the errors in implementing the Uchisoto concept because of differences in mindset and culture, within both formal and non-formal situations. This is evident from the level of speech markers used which still respect the leaders in front of customers. Despite these mistakes, tourism actors are able to carry out maximum hospitality so Japanese tourists understand this condition. They understand the different concepts of thinking and minimum understanding of these tourism actors. These findings help tourism actors in the Japanese business to use the Uchisoto concept when communicating with Japanese tourists and for tour guides, travel agencies and also language schools to provide trainings related to Japanese language and business culture.