Living With a Telepresence Robot: Results From a Field-Trial
Living With a Telepresence Robot: Results From a Field-Trial
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DOI：
10.1109/lra.2022.3155237
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发表时间：
2022-04-01
影响因子：
5.2
通讯作者：
Cavallo, Filippo
中科院分区：
文献类型：
--
作者：
Fiorini, Laura;Sorrentino, Alessandra;Cavallo, Filippo
欧洲人口正在老龄化；许多老年人都希望尽可能长时间地独自住在家里。个性化的综合护理计划战略设想了为那些有虚弱风险的人提供家庭护理服务的可能性。在这种情况下，机器人可以使人们独立生活。在这项研究中，20名体弱多病的老年人被要求与远程呈现机器人（即双机器人）生活在一起，正式的护理人员可以通过它远程访问他们。总共284天的现场测试试验是用一个提议的框架进行评估的，该框架探索了几个领域，包括系统可靠性、可维护性、系统接受度、用户态度和用户体验。实验结束时，该系统使用了4241分钟，完成了151项网真服务，结果表明系统可靠性最佳，用户体验良好。基于收集到的反馈，所提出的远程呈现机器人可用于集成护理服务。系统的评估应该设想一个复杂的、多学科的和整体的方法，如果在评估和设计阶段没有适当的分析，可能会影响机器人目的的成功或失败。
Population around Europe is getting older; many older adults would like to live independently in their homes as long as possible. Personalized integrated care plan strategies envisage the possibility of home care services for those people at risk of frailty. In this context, the robot could empower people to live independently. In the presented work, 20 frail older adults were asked to live with a telepresence robot (i.e., Double Robot), through which the formal caregiver could remotely visit them. A total of 284 days of field-test trial was evaluated with a proposed framework that explores several domains, including system reliability, maintainability, system acceptance, user attitude, and user experiences. At the end of the experimentation, the system was used for 4241 mins accomplishing 151 telepresence services, and the results underline optimal system reliability and high user experience. Based on the collected feedback, the proposed telepresence robot can be exploited into integrated care services. The evaluation of a system should envisage a complex, multidisciplinary, and holistic approach that may influence the success or failure of the robot's purpose if not properly analyzed during the evaluation and design phase.