Not Really There: Understanding Embodied Communication Affordances in Team Perception and Participation

Not Really There: Understanding Embodied Communication Affordances in Team Perception and Participation
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并非真的存在:理解团队感知和参与中的具体沟通功能

DOI:
10.1145/2675133.2675220
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发表时间:
2015
期刊:
Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing
影响因子:
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通讯作者:
Anthony Dunnigan
Anthony Dunnigan
中科院分区:
--
文献类型:
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作者:
Jacob T. Biehl;Daniel Avrahami;Anthony Dunnigan

文献摘要

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我们进行了一项研究,比较了基本视频会议、紧急动态视频会议技术和面对面会议。远程和同地的参与者以三人一组的方式一起工作。我们显示,与先前的文献一致,远程对参与水平的强烈不利影响。我们还表明,本地和远程参与者对自己和他人的贡献的看法不同。本地参与者与使用具身代理的远程参与者相比,在基本视频会议中与远程参与者表现出更多的重叠谈话(并且与同地小组的重叠讲话率相似)。我们描述了如何使用这些技术来跟踪对话的差异。研究结果表明,动态具身技术虽然提高了本地参与者对远程队友的在场感,但并没有提高远程参与者自身的临场感。我们在代理和在场理论的背景下讨论了我们的发现,并讨论了这些发现如何扩展我们对具体化视频会议解决方案的承诺和局限性的理解。
We conducted a study that compared basic video conferencing, emergent kinetic video-conferencing techniques, and face-to-face meetings. Remote and co-located participants worked together in groups of three. We show, in agreement with prior literature, the strong adverse impact of being remote on participation levels. We also show that local and remote participants perceived differently their own contributions and others'. Local participants exhibited significantly more overlapping talk with remote participants who used an embodied proxy, than with remote participants in basic-video conferencing (and at a rate similar to overlapping speech for co-located groups). We describe differences in how the technologies were used to follow conversation. Our findings indicate that while the kinetic embodied technology increased local participants' perceived presence of remote teammates, it did not enhance remote participants' own sense of telepresence. We discuss our findings in the context of theories of agency and presence, and discuss how these findings extend our understanding of the promise and limitations of embodied video-conferencing solutions.