Disentangling the clinical data chaos: User-centered interface system design for trauma centers.

Disentangling the clinical data chaos: User-centered interface system design for trauma centers.
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理清临床数据混乱:创伤中心以用户为中心的界面系统设计。

DOI:
10.1371/journal.pone.0251140
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发表时间:
2021
期刊:
影响因子:
3.7
通讯作者:
Ko J
Ko J
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Park J;Rhim S;Han K;Ko J

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本文介绍了我们项目为期一年的研究,旨在(1)了解创伤中心创伤重症监护病房(TICUs)临床工作人员的工作实践,以及他们对临床数据接口系统的使用情况,以及(2)为其TICU环境开发和评估直观且以用户为中心的临床数据接口系统。基于在一个城市创伤中心的长期实地研究,包括观察、访谈和基于调查的研究,以了解我们的目标用户和他们的工作环境,我们设计并实现了MediSenseView作为一个工作原型。MediSenseView是一个临床数据接口系统,它是从我们的目标环境中的三个工作人员群体(即医生,临床护士和研究护士)的角度出发,通过迭代设计研究,通过识别现有接口系统在创伤护理单元中使用的三个核心挑战-设备分离,使用效率低下和系统不动来开发的。与医院现有的临床数据接口系统相比,我们对MediSenseView的试点部署和对28名创伤中心工作人员的用户研究结果突出了他们对MediSenseView的工作效率和满意度。
This paper presents a year-long study of our project, aiming at (1) understanding the work practices of clinical staff in trauma intensive care units (TICUs) at a trauma center, with respect to their usage of clinical data interface systems, and (2) developing and evaluating an intuitive and user-centered clinical data interface system for their TICU environments. Based on a long-term field study in an urban trauma center that involved observation-, interview-, and survey-based studies to understand our target users and their working environment, we designed and implemented MediSenseView as a working prototype. MediSenseView is a clinical-data interface system, which was developed through the identification of three core challenges of existing interface system use in a trauma care unit—device separation, usage inefficiency, and system immobility—from the perspectives of three staff groups in our target environment (i.e., doctors, clinical nurses and research nurses), and through an iterative design study. The results from our pilot deployment of MediSenseView and a user study performed with 28 trauma center staff members highlight their work efficiency and satisfaction with MediSenseView compared to existing clinical data interface systems in the hospital.
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