Emotional labor of teaching
Emotional labor of teaching
复制标题
教学情感劳动
DOI：
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发表时间：
2011
期刊：
影响因子：
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通讯作者：
K. Tsang
中科院分区：
文献类型：
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作者：
K. Tsang
教育研究者对教学中的情绪劳动现象进行了调查。这些研究者倾向于认为，教学与服务部门的其他职业类似，需要员工管理自己的情绪和情绪表现，以建立个人档案。因此，教师要进行情感劳动。从理论上讲，进行情绪劳动会产生情绪失调。从这个意义上说，如果教学涉及情感劳动，教学本身应该是不愉快的，令人沮丧的，甚至疏远。然而，许多研究发现，教学情感劳动会给教师带来理想的结果，如：工作满意度、承诺、自尊和工作效率的提高。本文认为，造成这一矛盾结果的原因是对情绪劳动概念的误解和曲解。
Education researchers have investigated the phenomenon of emotional labor of teaching. These researchers tend to assume that teaching is similar to other occupations in service section that require employees to manage their emotions and emotional display for profile making. Therefore, teachers should perform emotional labor. Theoretically, performing emotional labor will generate emotional dissonance. In this sense, if teaching involves emotional labor, teaching should be per se unpleasant, frustrating, and even alienating. However, many studies found that emotional labor of teaching would bring desirable outcomes to teachers, such as: increase in job satisfaction, commitment, self-esteem, and work effectiveness. This article argues that the contradictory findings would be caused by the misconceptions and misinterpretations of the concept of emotional labor.
影响因子：
5.1
作者：
Anja Philipp;Heinz Schüpbach
通讯作者：
Anja Philipp;Heinz Schüpbach